Shipping Policy
- Delivery Methods
- Region: Taiwan Main Island / Outlying Islands
- 7-11 / FamilyMart: Approximately 3-5 days depending on the actual logistics company.
- Home Express: Approximately 2-7 days depending on actual logistics time.
- Please make sure to confirm the completeness and accuracy of the recipient's information before placing an order to prevent delivery failure; if delivery failure occurs due to incorrect data entry, you will be responsible for the resulting shipping costs.
- If this occurs, please contact us as soon as possible for assistance.
- Region: Taiwan Main Island / Outlying Islands
- 7-11 / FamilyMart: Approximately 3-5 days depending on the actual logistics company.
- Home Express: Approximately 2-7 days depending on actual logistics time.
- Please make sure to confirm the completeness and accuracy of the recipient's information before placing an order to prevent delivery failure; if delivery failure occurs due to incorrect data entry, you will be responsible for the resulting shipping costs.
- If this occurs, please contact us as soon as possible for assistance.
- Shipping Instructions
- The delivery date of the goods is within 3 working days after order confirmation, and shipments are not made on holidays and national holidays. Logistics time depends on the logistics company's delivery schedule.
- If you have any questions before placing an order, please feel free to message customer service for assistance, and you are also welcome to follow our official Instagram: @selfv.tw
- In case of force majeure (such as natural disasters), we will delay shipment.
- Home Express: Please ensure recipient information (name, complete address, mobile phone) to prevent delivery failure.
- Convenience stores: Please pay attention to SMS notifications and pick up the items within the specified time. If the items are not picked up within the specified time, you will be responsible for the resulting shipping costs. If payment is not made upon pickup, please bring identification to collect the items.
- For returns or exchanges, please ensure that the items are intact, the tags are not cut, and refrain from washing.
- Currently, we do not support international shipping outside of Taiwan. If needed, please contact us.
- The delivery date of the goods is within 3 working days after order confirmation, and shipments are not made on holidays and national holidays. Logistics time depends on the logistics company's delivery schedule.
- If you have any questions before placing an order, please feel free to message customer service for assistance, and you are also welcome to follow our official Instagram: @selfv.tw
- In case of force majeure (such as natural disasters), we will delay shipment.
- Home Express: Please ensure recipient information (name, complete address, mobile phone) to prevent delivery failure.
- Convenience stores: Please pay attention to SMS notifications and pick up the items within the specified time. If the items are not picked up within the specified time, you will be responsible for the resulting shipping costs. If payment is not made upon pickup, please bring identification to collect the items.
- For returns or exchanges, please ensure that the items are intact, the tags are not cut, and refrain from washing.
- Currently, we do not support international shipping outside of Taiwan. If needed, please contact us.
